Patterns of Resilience of Tourism Businesses in Social and Cultural Crises

Document Type : Research Paper

Author

10.22059/ijsp.2025.384612.671269

Abstract

This article is designed with the aim of drawing a model of resilience of tourism businesses in social and cultural crises. In this research, the qualitative methodology of conventional content analysis has been used. The informants in this research were twenty-two employees and managers of tourism businesses in the private, public and intermediate sectors, who were selected through purposeful sampling and based on criteria such as maximum diversity (age and gender, education, etc.). The city of Shiraz is considered as the study field of the current research. The data obtained in this project have been analyzed through the conceptual network technique. Nine conceptual networks have been built in this research. These networks include "Using existing capacities in business", "Strategic and operational flexibility", "Correct planning to provide the resources needed by the organization", "Modeling", "Strengthening psychological resilience", "International policy making", " social capital", "knowledge management" and "change and innovation in business". These concepts are the constituent components of business resilience model in times of crisis.

Keywords


ایمان، محمدتقی و محمودرضا نوشادی (1390). «تحلیل محتوای کیفی». فصلنامۀ پژوهش، سال سوم، شماره دوم، ، صفحه  44-15.
حسن‌پور، محمود؛ شاهی، طاهره و داود ارژنگ‌مهر (1399). الگوی مدیریت بحران برای بخش عرضه گردشگری ایران: نمونه موردی: بحران شیوع ویروس کووید- 19. فصلنامه مدیریت گردشگری ویژه‌نامه همه‌گیری کووید 19، صفحات 89- 59.
ساوه‌درودی، مصطفی؛ خلیلی، ابراهیم و عباس ملکی (1392). بحران‌های سیاسی و توسعۀ سیاسی در ایران. فصلنامۀ علمی-پژوهشی «امنیت پژوهی». سال دوازدهم. شمارۀ 43. صص: 59-35.
ظهیری، انوشیروان؛ ثنائی‌پور، هادی و عبدالغنی رستگار (1400). «مدل‌سازی الگوی تاب‌آوری کسب‌وکارهای بومگردی در مناطق روستایی استان گیلان». فصلنامه اقتصاد فضا و توسعه روستایی، سال دهم، شماره سوم (پیاپی) 37. صص:96-77.
Bec, Alexandra; McLennan, Char-Lee; & Moyle, Brent. (2016). Community resilience to long-term tourism decline and rejuvenation: a literature review and conceptual model. Current Issues in Tourism, 431-457.
Holladay, Patrick Joseph; & Powell, Robert Baxter. (2013). Resident perceptions of social–ecological resilience and the sustainability of community-based tourism development in the Commonwealth of Dominica. Journal of Sustainable Tourism, 21(8), 1188-1211.
Holling, C. S. (2001). Understanding the Complexity of Economic, Ecological, and Social Systems. Ecosystems, 4(5), 390-405
Jiang, Y., and B.W. Ritchie (2017). “Disaster Collaboration in Tourism: Motives, Impediments
Klein, R.J.T., Nicholls, R.J., and F. Thomalla (2003). “Resilience to Natural Hazards: How Useful is This Concept?” Environmental Hazards, 5(1): 35-45.
Mair, J., and B.W. Ritchie (2016). “Towards a Research Agenda for Post-Disaster and Post-Crisis Recovery Strategies for Tourist Destinations: A Narrative Review.” Current Issues in Tourism, 19(1): 1-26.
Ritchie, B.W. (2004). Chaos, crises and disasters: A strategic approach to crisis management in the tourism industry. Tourism Management, 25, 669-683.
Toubes, D. R., Araújo Vila, N., & Fraiz Brea, J. A. (2021). "Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic". Journal of Theoretical and Applied Electronic Commerce Research, 16(5), 1332-1352.
Tyrell, T.J., and R.J. Johnston (2007). “Tourism Sustainability, Resiliency and Dynamics: Towards a More Comprehensive Perspective.” Tourism and Hospitality Research, 8(1): 14-24