نوع مقاله : مقاله پژوهشی
عنوان مقاله English
نویسنده English
This article is designed with the aim of drawing a model of resilience of tourism businesses in social and cultural crises. In this research, the qualitative methodology of conventional content analysis has been used. The informants in this research were twenty-two employees and managers of tourism businesses in the private, public and intermediate sectors, who were selected through purposeful sampling and based on criteria such as maximum diversity (age and gender, education, etc.). The city of Shiraz is considered as the study field of the current research. The data obtained in this project have been analyzed through the conceptual network technique. Nine conceptual networks have been built in this research. These networks include "Using existing capacities in business", "Strategic and operational flexibility", "Correct planning to provide the resources needed by the organization", "Modeling", "Strengthening psychological resilience", "International policy making", " social capital", "knowledge management" and "change and innovation in business". These concepts are the constituent components of business resilience model in times of crisis.
کلیدواژهها English
