نوع مقاله : مقاله پژوهشی
عنوان مقاله English
نویسندگان English
The purpose of this study is to investigate the role of social capital components in crisis and their impact on the quality of crisis management. The research method was qualitative using interviews (focus groups). To achieve the goals, five focus groups were formed based on the characteristics of flooded individuals (gender, age, place of residence, occupation and vulnerability) and interviews were conducted using a qualitative method based on a less structured and then centralized (funnel) approach. The study case study is the flood crisis of 2019 in Lorestan province and the study population of flood victims in this province. The findings of this study show that the situation of social capital before the flood was not as favorable as the economic situation and there were several livelihood problems. With the crisis, factors such as distrust, weak social participation, weak social ties, low volunteerism, lack of attention to media capacity in crisis by relief agencies and lack of effective and efficient decision-making weakened social capital and had a negative impact on the quality of crisis management. In this research, crisis management is considered with a critical approach in which the crisis is considered an opportunity for development. According to the research findings, the status of the trust component is more unfavorable than other components, which has tangible and intangible effects on the effectiveness of crisis management.
کلیدواژهها English
